What are the main features and benefits of PineAI?

• Handle any customer support tasks: You can trust this AI tool to help you resolve any support issues, like getting a refund, canceling subscription or making a reservation for your next trip, waive fees, negotiate bills and much more!

• Save your time: Avoid waste of any time being on-hold or any frustration that can come up when dealing with customer service calls.

• Get analysis of your bills: Pine will scan your bills for hidden fees and unnecessary charges that can be used in communication.

• It will negotiate your case based on data evidence: You can be asured that Pine will leverage data comparisons to strengthen your case.

• Get conversation summaries: After the call, you’ll receive a summary of every interaction with customer service that you can keep for future reference.

How does it work?

First, it will identify the issue: you can share your concern with Pine, whether it’s related to a bill, a fee, or dissatisfaction with a service. Then Pine will research your issue and create a strategy which might involve leveraging competitive offers or emphasizing your loyalty as a long-term customer. Eventually, Pine will handle all communication with customer service and make the resolution of the case for you.

Is there a cost to it?

Pine offers a free plan with 10 free credits every month, real time transcript and caller ID display. It’s useful for personal cases, while the paid plan of $150 per year includes 1000 free credits every month, conversation summary, real time transcript and caller ID display.