What are the main features of ReviewNicely?

• AI review replies: Stop stressing about responses—auto-generate intelligent, one of a kind replies and chat with customers in real-time without spending hours on your keyboard.

• Simplified Google & multi-channel integration: Collect and harmonize Google reviews +15 more platforms with SMS, email, WhatsApp, or even QR code—whatever makes the most sense for your users.

• Make your best reviews visible: Easily integrate customer reviews on your site with easy widgets so future clients get authentic feedback where they really need to see it.

• Savvy negative review management: Filter out low-rated reviews (like 3 stars or lower) from public pages, so you can handle complaints offline first before they hurt your reputation.

• Know what customers think for real: Track trends, spot patterns, and get real-time insights with an easy-to-use analytics dashboard—so you know what’s working and what’s not.

• Identify the reviews that matter most: Use intelligent filters to categorize reviews based on keywords, ratings, and more, and it will become simpler to pay attention to what really matters.

Who is ReviewNicely for?

ReviewNicely is for entrepreneurs, marketers, and customer support teams who would like to be in the know regarding reviews with ease. From local store owner, restaurant owner, online store owner, to service business, ReviewNicely provides an easy way to capture, manage and reply to customer feedback. Just right for anyone requiring to establish customer relationships, showcase excellent reviews and handle poor feedback wisely without wasting time and making it simple to accomplish.