What are the main features and benefits of Social Intents?

• Provide quality and timely customer support: With Social Intents, you can be sure that it can help you provide excellent customer support instantly.
• No more context switching with live chats: Chat with your customers from the tools you already use such as Microsoft Teams, Slack, Google Chat and Zoom.
• Reduce your costs: Train AI chatbots to notify you when support intervention is needed, helping you reduce extra customer support costs.
• Increase your sales: Social Intents help you answering customer’s questions in real time help with resolving any issue, potentially resulting in sales.
• Assistance in real time: You can connect with your customer’s when they’re about to purchase your product.

Here’s how to use the tool:

Using Social Intents is pretty simple! Start by connecting your live chat to platforms like Teams, Google Chat, Slack, Zoom, or Webex. After signing up for your free trial, link Social Intents to your preferred platform, select a channel, team, or space and direct new live chat conversations to that location.

Next, you can embed the live chat widget on your website. This allows customers to communicate with you directly. Simply add the live chat code snippet to your web page, or use plugins tailored for platforms like Shopify, WordPress, Bigcommerce, or Wix.

And finally, begin answering chats seamlessly from tools you already use, like Teams, Gmail, Slack, or ChatGPT. Enhance the experience by training your chatbot on your website content, files, and PDFs, enabling efficient, automated support.