What are the main features and benefits of TheySaid?

• Website scanning for personalized survey questions: Automatically scans your website to generate associated and relevant survey questions based on your content.
• AI chatbot Evo for automatic customer follow-ups: The chatbot Evo, powered by AI, is used for following up customer conversations to capture every feedback.
• Multi-channel survey embedding: Simply embeds survey questions across various channels such as websites and email templates to reach further.
• Real-time, personalized follow-up questions: AI generates real-time follow-up questions, tailored to each response, for more informative and richer customer feedback.
• AI-generated summaries for instant insight: AI analyzes responses and provides to-the-point summaries to allow instant determination of top themes and next steps.
• Multilingual support for 80+ languages: Interact with international customers with more than 80 supported languages, ensuring accessibility and inclusiveness.
• SOC 2 Type II data security certified: Guarantees your information is secured using the highest levels of security measures, providing comfort regarding privacy and compliance.

Who is it for?

TheySaid is built for businesses, marketers, and professionals to get better insights into what customers are saying without the burdens of old-style surveys. It’s ideal for anyone seeking to enhance customer interaction, simplify gathering feedback, and make informed decisions based on facts. Whether retail, hospitality, e-commerce, or any sector, TheySaid assists in collecting valuable feedback, increasing response rates, and saving time. It’s also ideal for teams that must automate follow-ups and integrate feedback into their existing workflows effortlessly—ultimately using AI to make better decisions.