Viable: Transform Qualitative Data with AI into Insights



Imagine turning unstructured feedback into actionable insights using AI, including GPT-4. No more manual spreadsheets as Viable analyzes data at scale, pinpointing critical issues and trends across multiple sources without the hassle of manual tagging. Customize the platform to align with your specific business goals, empowering strategic planning and informed decision-making.

What are the main features and benefits of Viable?


  • Save Time with Automated Analysis: Automate feedback analysis to quickly identify urgent topics from multiple data sources, freeing up valuable time for strategic decisions.


  • Customize Insights to Your Goals: Tailor AI-driven insights to align with your specific business objectives, ensuring relevance and actionable outcomes.


  • Seamless Integration with Your Tools: Easily integrate with essential platforms like Zendesk and Intercom, enhancing collaboration and workflow efficiency.


  • Empower Your Team with Unlimited Access: Provide unlimited seats for your entire team to access critical insights and collaborate effectively.


  • Ensure Data Security and Compliance: Rest assured with SOC 2 Type 2 certification and GDPR & CCPA compliance, ensuring your data is secure and protected.


  • Transform Insights into Action: Turn actionable insights into strategic action plans and detailed reports, driving tangible business outcomes.


  • Enhance Customer Satisfaction and Loyalty: Boost NPS scores and reduce support volumes and customer churn with targeted insights and proactive strategies.


  • Harness Advanced AI Technology: Utilize cutting-edge AI models, including GPT-3 and GPT-4, alongside 9 proprietary models, to unlock deeper insights and predictive capabilities.


Who is it for?


This platform is crafted for businesses like yours, regardless of size or industry, that value leveraging AI to boost customer satisfaction and streamline operations. Whether you’re a startup, growing company, or established enterprise, it’s perfect if you’re looking to automate feedback analysis, tailor insights to your unique business goals, seamlessly integrate with tools like Zendesk and Intercom, and ensure your data is secure and compliant. With this solution, you can transform insights into actionable strategies that drive meaningful outcomes and foster stronger customer relationships. Join us in revolutionizing how you understand and interact with your customers, making every decision smarter and more informed. Ready to see how it can work for you?

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