What are the main features and benefits of Wonderchat?

• Set Up in Just 5 Minutes: You can have your chatbot up and running in no time, with no coding needed. Simply upload files or share links, and you’re ready to go!

• Train Your Chatbot Easily: You can teach your chatbot everything it needs to know using sitelinks, YouTube links, or uploaded files. It will then answer questions about your product based on this knowledge.

• Customize for Your Brand: Make your chatbot truly yours by personalizing its role, tone, and style. You can even give it custom instructions to reflect your brand’s personality.

• Accurate and Reliable Responses: You’ll get fast, source-backed responses that are grounded in your provided data. Anti-hallucination features ensure your chatbot stays on track and avoids out-of-scope answers.

• Smart Escalations to Human Support: When your chatbot can’t handle a query, it automatically routes the customer to email support, live chat, or escalates it into your ticketing helpdesk for a smooth handover to a human agent.

• Daily Conversation Summaries: Stay informed with daily notifications summarizing your chatbot’s key interactions and any new leads it has collected.

• Continuous Training for Better Responses: Don’t like a particular response? You can easily retrain your chatbot to ensure it learns and improves over time.

• Detailed Analytics and Insights: You’ll be able to unlock valuable user insights with advanced analytics, including conversation quality monitoring, topic summaries, and classifications.

What are the use cases of this tool?

With this tool, you can easily create a custom chatbot without any coding knowledge. It learns directly from your website’s content, enabling it to provide accurate, context-based answers to your customers. Plus, you can tailor the chatbot to match your brand identity by customizing its role, tone, and style, ensuring it aligns perfectly with your business’s voice and personality.